When will the conference take place?

April 19-22, 2027

Where will the 2027 conference take place?

It will be held in April 2027 at the Hilton Anatole in Dallas, Texas.

How can I see the full agenda?

Click here for the agenda page or agenda link can be found on the conference registration page.

When will the exhibit hall be open?

Monday evening, all day Tuesday, and Wednesday until lunch.

How can I find out when someone is scheduled to present?

Use the search bar to search the agenda: cvent.me/5eAeBa  

When is the 2028 conference?

It will be held in April 2028 in Orlando, FL

When will I receive a certificate of Continuing Dispatch Education?

Following the conclusion of the conference you will receive a survey via email with your digital CDE certificate.

How can I register? What are the registration rates? What is included in the cost of registration?

Check out this page: https://navigator.emergencydispatch.org/conference-registration/

I’m a presenter—is there a PowerPoint template I should use?

Yes, please download it from the Speaker Portal or contact navigator@emergencydispatch.org.

How do I submit a speaker proposal?

Proposals for NAVIGATOR 2027 are closed. Calls for speaker presentations for next year’s NAVIGATOR are released early summer preceding the conference.

Can I reserve exhibit space in the Exhibit Hall?

Please click this link to register as an exhibitor: https://navigator.emergencydispatch.org/why-exhibit

How can my organization become a conference sponsor?

Please contact Morgan at: morgan.laurentino@emergencydispatch.org or learn more about sponsorship.

What is the hotel room rate?

Room rates start at $230 (+ $25 nightly resort fee) 

How can I book a hotel room?

Hotel Booking Link will be available in November 2026.

How can I register? What are the registration rates? What is included in the cost of registration?

Check out this page: navigator.emergencydispatch.org/conference-registration/

I just want to attend one session. Is that possible to do without registering for the conference?

No, you must purchase a 1-Day passport to attend one session.

What is the cost of a 1-day passport?

The Early Bird conference rate is $310 and is available through February 28, 2027. The Priority rate is $359 and applies to registrations made between March 1 and April 16, 2027. If you register on-site at the conference after April 17, 2027, the rate will be $410.

What is the cost of a 3-day passport?

The Early Bird conference rate is $775 and is available through February 28, 2027. The Priority rate is $825 and applies to registrations made between March 1 and April 16, 2027. If you register on-site at the conference after April 17, 2027, the rate will be $925.

How do I modify my registration or agenda?

Please follow the link and instructions below: Summary - NAVIGATOR 2027 (cvent.com). Once you click the link you should be able to select “Already Registered”.
After logging back in with your confirmation number and email you can select “Modify Registration” to update your confirmation information or agenda.
Once you click the link you should be able to select “Already Registered”. After logging back in with your confirmation number and email you can select “Modify Registration” to update your confirmation information or agenda.

Can I purchase a passport at the show?

Yes, but you will pay the on-site rate and due to capacities, you may not be allowed access to all preferred sessions. A limited number of tickets for special events may be available at the registration desk—however, we cannot guarantee the availability of tickets on-site.

I only want to attend one day of the conference. Is that possible?

Yes, we offer 1-Day passports.

How can I buy tickets for special events?

Tickets to the Exhibit Hall Gala and Attendee Party are included in the 3-Day Passport and the Exhibit Hall guest pass. There is no added fee for the Closing Keynote.

What does the Guest Pass include?

Access to the Exhibit Hall Gala, the general sessions, box lunches, and attendee party. Guests do not receive CDE credits or access to breakout sessions.

Can discounts be combined?

No, only one discount can be applied per registration.

What is the cancellation policy for the conference? Can I cancel my registration?

You can find our cancellation policy below that is listed in our terms & conditions when registering for the conference:

4. Cancellation, Substitution, and Lost Badge Policy

(a) You can cancel by logging back into your registration and clicking on “unregister.” Cancellations completed by March 14, 2027 will be refunded minus 50 percent processing fee or you may choose a “credit” for the whole amount toward your next event. No refunds or credits will be issued after March 14, 2027.  

(b) Attendee changes or substitutions may be made to any attendee registration until the first day of the Event. Such requests must be sent to navigator@emergencydispatch.org. The subject line must state “NAME CHANGE REQUEST.” Substitutions or changes done on site after the Event has commenced will be subject to a $40 administrative service charge. However, once you have received your badge on-site, it cannot be changed, substituted, or reissued to a different person.

https://navigator.emergencydispatch.org/terms-and-conditions/

What if I only want to attend a certification course and not the conference? 

You can do that. Just select the “pre-con only” admission type. You will not be given a name badge, attendee bag, or allowed to enter the Exhibit Hall.

How can I attend a Pre-conference Workshop?

You can register for Pre-conference Workshops during Registration by selecting the PRE CON ONLY pass. Each workshop has a registration fee, which is used to help offset the cost of organizing the workshop.

How can I bring a guest/spouse to the events?

You can purchase a Guest Pass for $179, which grants full access to the Exhibit Hall, including box lunches, and the Gala Reception and Attendee Party. The breakout sessions and CDE credits are not included.

What if I need to pay by check?

Mail checks to: IAED 110 South Regent Street, Suite 800, Salt Lake City, Utah 84111 United States Ph: +1(800) 960-6236

How do I get a receipt or invoice for my registration?

Once you are registered for the annual conference, you will receive a confirmation email with a link to print an invoice.

Where is it located?

Hilton Anatole in Dallas, Texas 

How can I access the mobile event app?

The NAVIGATOR app will be available to registered attendees in March 2027. 

Where can I find guidelines and information about research poster submissions?

Please submit posters here: https://www.aedrjournal.org/cfpp

I am an overseas participant and need a letter of invitation before I can receive my visa. What is the procedure?

To receive letter of invitation for your visa please email us at navigator@emergencydispatch.org

What meals are included with a 3-Day Passport?

With a 3-Day Passport, you will receive a boxed lunch Tuesday and Wednesday and breakfast on Wednesday. The IAED will also provide a few coffee breaks throughout the week. The Exhibit Hall Gala Reception on Monday night includes light fare.

How can I nominate someone for Dispatcher of the Year?

The Dispatcher of the Year nomination form can be found on the IAED website: emergencydispatch.org/dispatcher-of-the-year

Where can I find the terms and conditions?

navigator.emergencydispatch.org/terms-and-conditions/

Where can I find the IAED’s privacy policy?

https://www.emergencydispatch.org/who-we-are/privacy-policy